We are going to avoid all the Bart Simpson jokes here, but it’s hard not to conjure up those images when you hear the name Karamba Casino, which we are going to review today. Thankfully, their theme isn’t the Fox animated series, rather a tropical theme featuring a soft blue background and an animated bird as their mascot.
Karamba comes to us from the folks at ASG Technologies, through the white-label platform provider Aspire Global. This company manages many online gaming brands, each with its own spin on the traditional gaming site.
This casino has been open for over a decade, launching in 2006. As a general rule, this should give you confidence as this means the management team has been able to navigate the choppy waters of the online casino landscape for long enough to build a great product offering.
ASG Technologies has two gaming licenses. The first, which gives them access to the lucrative British market, comes from the UK Gambling Commission. To pass the due diligence phase with this regulator, the operator would have had to offer up all their books, meaning they have been transparent about their business. The second license they have is from the Malta Gambling Authority, which lends them credibility to software vendors, payment processors and the European casino player.
We have some bad news for our U.S. readers: due to their licensing in Malta and the UK, Karamba is not in a position to be able to take action from players in the United States. Sadly, the ongoing disarray in the online gaming regulatory space makes it too risky for operators who are licensed in Europe to enter the market. Hopefully this will change soon, but for now, this map won’t be too pleasant to look at.
Unfortunately, even though the Karamba Casino has had a decade of being a legit casino for players around the world, this cannot be extended to include Americans at this point. It’s bad news also for these other countries, who are restricted from playing at this site:
Hopefully, the government of the U.S. will move from their very conservative stance on online gambling shortly; if they do, then we can come back and change our position on this casino.
Karamba has an embarrassment of riches when it comes to their software partners; they have decided to go with multiple relationships, including some of the top-rated software on the market today. Have a look at what games you will find in their lobby:
What Karamba have done is take a sample of games from each vendor – if they used all their games, this would be an overwhelmingly large casino, making it tough for players actually to find any games. We are going to look at each section of the casino in detail, and you may be surprised by what we have found.
We are going to cover the following in our detailed review:
With so many different software partners to choose from, it is no surprise that the slots catalog at Karamaba is fantastic. As a matter of fact, this casino is clearly focused on slots players (you will see what we mean in a minute). Having taken the best of what each vendor has to offer, you will be able to select from over 250 different slot machines, from the classic 3-Reel versions to the detailed second-screen, licensed content that has taken over the industry in recent years. They have an excellent Game of Thrones slot which you can try right here without paying a cent for it:
One notable missing element to the slots area of this casino is the lack of Progressive Jackpots. These games are typically a big draw as players see how a spin of the reels could reward them with a massive bonus prize. For some reason, Karamba has chosen to buck that trend and not offer any of these games in their casino.
Here is a sample of the games you will find in the slots tabs of the casino:
Given that they are trying to attract a slots-driven crowd, the Specialty Games section of the site offers many more games than a traditional online casino. These games, which include bingo, keno and scratch cards, are easy to play and offer great jackpots even if the odds of winning are very much against the player. Look at all the choices you have if these types of games are of interest to you:
What a head scratcher this was for us. While we understand that Table Games players are not the focal point of the marketing of Karamba, the lack of these titles was a shock. In fact, our reviewers had to check again to make sure we didn’t miss anything, or perhaps the Table Games section was under maintenance. The site confirmed with us that no, no other Table Games were hiding anywhere.
Again, given that they have partnered for this casino with providers such as NYX and Microgaming, not adding some more Table Games seems like a very poor business decision. At any rate, if you are a fan of Table Games like Craps or Caribbean Stud, you are out of luck at Karamba. All you will find here is Blackjack, Roulette, and 3 Card Solitaire.
OK, we were able to exhale when we clicked on the Live Casino tab: using the excellent software from Evolution Gaming, Karamba does offer a few more Table Game variants through their Live Dealer option. If you haven’t played these games before, they are more similar to what you would find in a land-based casino. With dealers being projected onto your screen from a studio somewhere in Europe, you get to see the ball being spun or cards being dealt; this extra layer of detail has become very successful.
You can play the following games in the Live Casino area of Karamba:
If the casino isn’t interested in driving play to Table Games, then it should come as no surprise that the video poker section of the site is also lacking in content. For the recreational player, this will not have an effect on their experience. However, the seasoned video poker players we know will be turned off by the lack of variants when they search the Karamba lobby. There are only three options for video poker at the casino:
To make matters worse for this casino, for some reason they have opted not to offer 24/7 support to their players. The Customer Service team is only available from 6 am to Midnight GMT, meaning that anyone who likes to play their casino games in the middle of the night is out of luck if anything goes wrong. Seeing that they have been in business for over 10 years, they must have some reasoning behind this decision, but these days it is a must to have someone available all day for players to contact.
The site has more than a few promotions listed on their website, so we thought we would highlight a few that you might find the most intriguing:
It is always important to us at Legit Casinos Online that we see an enticing Welcome Bonus when reviewing a casino. It is the first impression the site gets to make with potential depositing players, so they really need to get this right or risk losing a player’s interest. The Welcome offer at Karamba is split over three days; we like how this makes it worthwhile to come back each of those days to get your added perks. Here is what it looks like:
Good offer, right? Well, we like to dig a little deeper to see if there are any red flags along the way. The Terms and Conditions of the bonus are listed right below the details of the offer:
The “Welcome bonus” is limited to one bonus per household.
The “Welcome bonus” may not be used in conjunction with any other bonus, promotion or offer.
The “Welcome bonus” must be wagered at karamba.com within 21 days of being credited to your account. karamba.com reserves the right, at any time, to revoke any welcome bonus not used within the allotted time period.
Please note that in the interests of fair gaming, we require you to have wagered a minimum of 35 times the sum of your welcome bonus before cashing out any winnings
All in all, this is pretty standard, and even a little more in the players’ favor than some of the other Welcome offers we have come across in our research.
Another way to entice you to be loyal is to give you a reason to visit the site often. Karamaba knows this, as can be seen with the Daily Karamba promotion. This promotion, which is an ongoing offer, encourages you to go to the website every day and click on an icon of a gift on the homepage. At this point, a small offer will be revealed for that day. Everything from Free Spins, Surprise Bonuses and Challenges could be revealed. While none of these promos are life-changing, we like that there are carrots every day for you to chase.
If you are somewhat of a pessimist, you may think you are bound to lose every time you start a session online. Karamba recognizes this and offers players an insurance policy of giving you some of your losses back; this is an excellent strategy versus just giving out deposit bonuses as some players feel like they are always pulling out their credit cards. Here are the details of that promotion:
SO, WHAT IS CASHBACK?
Monthly cashback is a bonus which acts as a kind of insurance, giving VIP players money back if it’s not been their lucky month.
CAN I GET CASHBACK?
Yes, you can! If you’re a Platinum, Premium or Prestige VIP player, you will already be eligible. If not, contact our support team on chat to find out more about climbing the VIP ladder to qualify. Climb all the way to the top, and you’ll enjoy getting even more back every month!
WHEN WILL I GET IT?
The cashback bonus is issued on the 3rd Monday of the following month and covers the previous month’s full calendar.
As you can see, the only glitch with this offer is that it is only available to the top three tiers of their VIP program. That isn’t the end of the world, but it would be nice if they extended it down a little further, even if that meant lowering the percentage of cashback given to those lower tiers.
At Karamba, the management team has worked hard to build relationships with several top payment processors. As a result you do not have to worry about how to get your money to and from the site. They offer many localized options for European markets, usually speeding up the time to receive withdrawals that don’t have to come from an international destination.
We really like what we see when we look at the Karamba VIP Program. All too often, a casino can be vague when it comes to the details of the program’s rewards and how to qualify for the different levels. This is definitely not the case at this site, as you can see from this detailed chart:
One of the most important pieces of the VIP program is the conversion rate of Comp points. As you can see, the rate is two times smaller for the highest level of player, meaning that comp points become increasingly more valuable as you move through the program. Comp points are one factor when calculating the overall profit margin for a casino player, so being able to redeem them quickly and at a good rate is very important.
This casino review was one that split the opinions of our reviewers. On the one hand, for a slots player, you can’t really go wrong with a catalog featuring games from multiple vendors, an enticing Welcome Bonus, and a well laid out VIP Program. ON the other side, the total lack of other Table Games and the lack of progressive games will immediately turn away a whole segment of online gamblers.
With that in mind, our recommendation is also split into two. Slots players should definitely check out the site, and take full advantage of all the bonuses and perks being offered. Those of you who prefer a more complete casino experience should just keep on walking…there are many other options for you out there.
This review was made by: LegitCasinosOnline.com Rating: 0 out of 10