Casino Room Review

Is Casino Room Legit for U.S. Players?

Sadly, even with a focus on social play and community, Casino Room still cannot be considered legit for U.S. players until it allows you actually to register an account with them. It is hard to say how long that will be (we remain hopeful that these archaic rules will be abolished); in the meantime, you can take solace in the fact that these other countries are also restricted from play:

• Australia
• Denmark
• France
• Italy
• Malta
• Netherlands
• Spain
• Turkey

Casino Review

We are going to cover the following in our detailed review:

Casino Game Selection

Even though the folks behind Casino Room are focused on a millennial target market, they are still using the power of some of the best casino software suppliers to put together their offering. Have a look at all the different players enlisted to run this casino’s games: A quick scan at this list uncovers some of the industry giants behind the most popular games on the market; companies like Microgaming and Net Entertainment have been in the business for over twenty years. You may see some names you don’t recognize; we can assure you that all the companies listed are reputable in the space and provide some excellent content to players across the globe. It is important to bear in mind that you may not see all the games listed in your lobby; some software suppliers place their own set of restrictions on operators on top of a regulator.

Table Games

So, you say you love Blackjack, do you? Well, can you name all the different variants of the game? We guess that you probably can’t; the minor differences in rules between all the games can catch many of us off guard. For example, perhaps you didn’t know about the rules of Spanish 21; you can try the game for free here to see what we mean: Here are some of the games you will find in the Table Games lobby of the casino:

Live Dealer Games

The Evolution Gaming group have spent the better part of a decade perfecting their Live Dealer casino games; the result of all that hard work is on display at this casino. You should immediately check these games out, especially if you are looking for a way to replicate the land-based casino experience in your own home. These games are streamed from one of Evolution’s seven studios; you can choose from the following types of tables:

Slots

With well over 500 titles to choose from, the slots catalog at Casino Room rivals any other casino you will see online. Games range from the most modern, second screen content slots to the classic 3 and 5 reel games that made slots popular decades ago. Don’t forget to check out some of the progressive jackpot games available in this category; you can even try some of them for free, like Mega Moolah: Here are some other great titles to choose from in the slots tab of the lobby:

Video Poker

It is strange given how many software suppliers are on the roster that the video poker cupboard is so bare. When we review a casino, we hope to find a good number of games that will please any player; if you are a video poker junkie like some of our staff, then you may find yourself disappointed in this display of variants:

• All American
• Jacks or Better
• Joker Poker
• Deuces Wild

Customer Service

Real-time response to client concerns is something that this generation has come to expect in all industries. Companies with a social media presence can no longer hide behind email; companies need to get out in front of complaints to ensure they are not damaging to their credibility. While the online casino world is slowly catching on to this concept, the folks at Casino Room understand it implicitly. In fact, if you go to any of the player forums, you will see that a representative from the casino addresses each complaint in public; this kind of transparency is a welcome sight in the online gambling world. You can contact the casino via Facebook and Twitter, as well as via Live Chat, Telephone, and email (I would save email for issues that require significant detail or a paper trail).

Promotions

There is a noticeable lack of promotions available to players after the initial few deposits. We aren’t too sure why this decision has been made; ongoing promotions promote loyal, repetitive play. One would assume that there would be many promos to come in email form, but we haven’t seen any to date; maybe we haven’t had our accounts long enough. At any rate, the Welcome Bonus offer is spread over the first five deposits you make at the casino. Here is how the offer breaks down: Casino Room is offering new players 50 SPINS on registration (No Deposit Required) and the option to pick your Welcome Bonus offering bonuses on your first FIVE DEPOSITS along with more SPINS on a variety of slot games! Choose from 3 different offers on each of your first five deposits! So, this is a nice way to start; just register an account, and you can try a couple of slots for free. This is common in the industry, so it is good that Casino room follows suit. Here are the next steps:

• 1st Deposit: 500% up to $100 or 200% up to $300 or 50 Spins
• 2nd Deposit: 200% up to $200 or 100% up to $500 or 30 Spins
• 3rd Deposit:200% up to $200 or 100% up to $500 or 30 Spins
• 4th Deposit: 100% up to $200 or 50% up to $500 or 30 Spins
• 5th Deposit: 100% up to $200 or 50% up to $500 or 30 Spins

The Spins are available at these games: Lucky 7; SugarPop; Mega Gems; Boomanji; Fruit Zen; Pinocchio; Good Girl, Bad Girl; Mega Glam Life; Treasure Room; Mad Scientist Again, we like that the bonus is spread out and that you don’t need to make huge deposits to trigger them; this is a sign of a casino that is looking to recruit more recreational players.

Now, the Terms and Conditions of the deposit bonus are both complicated and disturbing:

* All new players will be eligible for 50 Spins (10 Free Spins for 5 days) when they create an account at CasinoRoom. These must be wagered 75 times before you will be able to withdraw any winnings. Max win is $100.

* Certain bonuses have a higher minimum deposit requirement than others unless otherwise stated on the bonus page, all bonuses require a minimum deposit of $10

* You will need to wager your free spins winnings or bonus amount 75 times before you can withdraw the bonus or any winnings gained from them.

* All Spins and deposit bonuses are valid for 7 days upon activation, unless otherwise stated.

* Only one option can be chosen per person or account.

* Deposits made via Skrill or Neteller are not eligible for this Bonus.

* The General Casino Room Bonus Terms and Conditions apply.

First off, we can’t figure out why deposits with Skrill or Neteller are not eligible for bonuses; the company should be paying the least amount of fees on these deposits so they would want to encourage you to make them. Second, a 75x wagering requirement may be the highest we have ever seen; they may give you a bonus each of your first five deposits, but it sure looks like it will be difficult to convert them into real cash.

Banking

Given the casino’s desire to bring on a more community-based, younger demographic, we are surprised not to see Bitcoin or any other cryptocurrency as a payment option. Instead, the company relies on the standard forms of payment; this is fine by us, but they may want to add more modern methods to attract this new audience.

Deposit Methods

Withdrawal Methods

VIP Program

Another area where this casino falls down is the apparent lack of a VIP or Comp program. While we get that the casino is trying to go a different direction by focusing on the community and the social aspect of the casino, the fact remains that a VIP program is an excellent motivator for players. Also, the money earned from a Comp program goes straight to the bottom line; it can mean the difference between being a winning or losing player at the site. The Las Vegas casinos figured out early on that comps were attractive at all levels of play, not just for high-rollers. We hope that Casino Room doesn’t ignore this for much longer; it is a strike against them from a review perspective.

Conclusion

In 2017, it is essential that casino operators watch the changing landscape to stay competitive. However, at its core, casino gambling is just that: gambling. No matter what kind of social twist is put on it, the games remain the same, and the object is still to win more than you lose. At Casino Room, the efforts to attract a younger base of players do not go unnoticed. Offering many different software suppliers in a community-friendly environment should promote play, but they are missing out on staples of the online casino infrastructure: VIP programs and ongoing promotions. Despite these challenges, this casino remains a viable option for those who are allowed to access it for real money; don’t expect much in the way of bonuses. If you can look past that and focus on the community aspect, then this is a casino that could work for you.