Box24 Casino is part of the Deckmedia Group of casinos. This group operates many different online casino brands (17 at the time of writing this review), many of which share a marketing department as can be seen from the similar promotions you will find on this site and others in the Deckmedia family.
Box24 Casino was launched, and are owned and operated by the Engage Entertainment Group out of Antigua and Barbuda. While the company’s offices are listed as being in Antigua, the Deckmedia Group have a gaming license from the Curacao Gaming Authority. A Curacao license isn’t the most strict of the gaming licenses available, but it does allow Box24 to take U.S. players, and they had to at the very least complete a due diligence process to have their application approved.
We have not seen any complaints about this casino that would cause any concerns for American players. Box24 definitely offers a full range of games for real money, and while there are sites out there with better promotions, in an uncertain gaming climate like the U.S., we can say that Box24 is a legit casino for that market.
Box24 Casino has chosen to work with multiple software partners for their casino offering. The end result is a series of games that have very different looks to them, which can be appealing to players who may get bored staring at the same games for extended periods of time. Box24 Casino is currently using the following software for their offering: Betsoft, Pragmatic Play (formerly TopGame), Visionary I-Gaming and Octopus Gaming
We are going to cover the following in our detailed review:
The slots category of an online casino is where you can see the immediate benefits of using more than one software partner. At Box24 Casino, this is evident when you scroll through the titles. One excellent feature of this casino is the ability to sort the games not only by popularity but also by the vendor. This gives players a quick view of each of the suppliers, allowing you to choose titles that are likely to have the same look and feel like ones you have already enjoyed playing.
The casino currently has over 100 slot machines listed; we won’t bore you with all the titles in this review, but here are some that you should consider checking out:
Live Dealer games are on the rise in the online casino industry. These games bring to life some games that can seem almost clinical in a digital format. Using the Visionary I-Gaming Live Dealer platform, players at Box24 Casino can access many games featuring dealers and tables being live-streamed from a central studio. If you have never tried these games, we think you should; you will not be disappointed. Here are the current Live Dealer offerings at Box24:
This isn’t the longest list of Table Games we have seen in a casino that we have reviewed. If you are a roulette or Blackjack fan, then you are in luck – there are many variants of each game. However, it is a bit surprising to not see casino mainstays like Pai Gow Poker and Caribbean Stud. Perhaps the casino is planning to launch those games at a different time; we sure hope so as we love those games as a complement to the straightforward gameplay of Blackjack and Roulette.
It’s great to see so many different video poker options available at Box24 Casino. Being able to choose from so many variants is what seasoned players are looking for while being able to play Multi-hand versions of the games gives you a chance to really hit it big if you are dealt the right cards. Have a look at all the different games you can try in their video poker tab:
If you are looking to try something a little different than the typical casino games, then you have a few options at Box24 Casino. The Virtual Racetrack is a nice change of pace for people looking to take a break from a long session at the video poker machines!
Customer Service options at Box24 Casino aren’t as plentiful as at some other casinos. They use email for most new player issues and questions, and they do have a Live Chat feature that requires you to have an account to access. We gave their Live Chat feature a quick test; when we opened an account, we asked a pretty standard question about making a deposit, and the response we got was relatively helpful (it looked like a cut and paste job answering a similar question). However, the agent was quick to respond and very polite, so we’ll take that as a positive.
It would appear that the folks at Engage Entertainment have instructed their marketing department to skin their promotions for some of their brands. Clearly, these are not brands they are planning to cross-market within their database; some of the promotions at Box24 Casino are a carbon copy of one of the other brands, Black Diamond. Nevertheless, there are a lot of promotions to choose from; we are going to cover a couple of them here but if you want to see all of the current offers you can click on this link:
The Welcome Bonus at Box24 Casino is underwhelming, to say the least. While I appreciate that this is an offer that is really just meant to avoid bonus scammers, they could try a little harder given how competitive the industry has become. Here are the details of the Welcome Bonus.
25 Free Spins at account signup
Deposit Bonuses on your first 5 deposits:
And that seems to be it. It is also difficult to find the Terms and Conditions for this promotion on their site; most sites post those right on the page. At any rate, I am pleased to see that they didn’t choose ridiculous percentages for their bonuses that we all know seem a little fishy. There is still some value here, so it is definitely worth trying to take advantage of this offer when you decide to make your deposit.
While there are larger prize pool tournaments at Box24, those are restricted by having to make a minimum deposit to qualify. The casino does offer a “welcome” tournament to anyone who has created an account and made the minimum deposit of $10. It seems that
Qualifying for this promotion is straightforward: it is open to anyone who makes their first deposit in a particular month. So let’s say you made your first deposit on July 15th. You would then have the rest of the month of July to make your way up the leaderboard. At the end of the month, the top ten players get their share of $1,000 USD!
We will say up front that this promotion seems a little too good to be true. Now, the minimum deposit to qualify for this is $1,000, so it is definitely meant for high rollers. One can only assume some Terms and Conditions limit the casino’s exposure. But, if you are willing to make that kind of investment, then you should try to get your share of the massive prize pool, including $150,000 USD for first place! That would be an excellent return on investment for anyone!
Box24 has many options available to you for your deposits and withdrawals. This includes the company’s decision to start using Bitcoin as an option. Cryptocurrencies are becoming more widely accepted and understood, and they lend themselves very well to the gaming industry. As always, you will want to check in the cashier to see which payment methods are available in your particular country.
While there is no Comp program that we could find where you can convert your points instantly into cash, there is at least a VIP program at Box24 Casino. The VIP Program has many tiers, and touts a dedicated VIP Account Management team, along with many perks as you move up the status ladder:
|Birthday bonus||✕||50 points||100 points||200 points||500 points||Surprise|
|Anniversary bonus||✕||50 points||100 points||200 points||500 points||Surprise|
|Higher BET LIMITS on games||✕||✕||✕||✕||✔||✔|
|Personal and dedicated VIP HOST||✕||✕||✕||✕||✕||✔|
|VIP Points Tier requirements||0-1,000||1,000||5,000||20,000||50,000||150,000|
We had a hard time determining at what rate the points are accumulated in the games, but at least there is a reason to do so. The company also claims to send their highest level VIPs on trips around the world. However, there is no proof of this; if you are a VIP at Box24 Casino, please let us know your experience!
Deckmedia, the parent company of this casino and many others on the market, has been in operation for over a decade, and that is a good start for potential players at Box24 Casino. Many operators have gone out of business in a much shorter period of time, so we can only assume that this management group understands how to run a successful casino. Using multiple software suppliers gives you all a chance to try very different looking games, especially in the slots tab of their lobby. Yes, some table games are missing, and the promotions are, well, a little lacking in creativity. However, if you are looking for a stable company offering a decent selection of games, then you will do well by trying out Box24 Casino.
This review was made by: LegitCasinosOnline.com Rating: 7 out of 10